Our Amazon Managed Services Include:

AMAZON BRAND REGISTRY ASSISTANCE

In order to advertise on Amazon or to create enhanced content like A+ pages and storefronts, sellers need to complete Brand Registry. Our team can assist you in this process, securing the right documents required to file an application, submitting that application on your behalf, and reviewing reasons for previous rejections if needed.

ACCOUNT AND PRODUCT ONBOARDING

With our Amazon Managed Services, we offer end-to-end account setup support and management, which includes account help and product onboarding to get your brand and products listed on Amazon quickly and efficiently – so that you can start selling as soon as possible. We'll help you create your Amazon account and upload your product information for you.

ACCOUNT AND PRODUCT PERFORMANCE MONITORING

We will monitor your Amazon account's performance for metrics including order defect rate, customer service response time, policy compliance, deactivations/suspensions and more, opening and managing support cases as required. We'll also track your products' sales performance and conduct category research to see how your competitors stack up.

PAY-PER-CLICK ADVERTISING MANAGEMENT

Through our Amazon Managed Services, we also handle the setup, monitoring and regular optimization of pay-per-click advertising campaigns across the Amazon marketplace. This includes monthly reporting against determined KPIs to ensure healthy campaigns.

CUSTOMER SERVICE SUPPORT

Keeping up with customer service can be tedious, especially as sales rise. Our team can handle customer service support and follow-ups for you, responding to customer issues and product inquiries within 24 hours in order to meet Amazon requirements. We can also set up post-purchase email sequences for you, keeping the relationship with your customers strong.