CONTENT PORTAL FOR SELLERS

FAQs

We've collected our most frequently asked questions and answers, but if you don't find the answer to your question, don't hesitate to contact a geekspeak team member.

    2. Now that I've placed my order, what's the next step?

    A geekspeak team member will be in touch with you to confirm the details of your order within 1 business day.

    2. How can I get my product returned to me?

    You can make arrangements with your project coordinator to pick the product up from the geekspeak studio (located at 129 Brock Street North, Whitby, ON, Canada, L1N 4H3) or send a prepaid airway bill for your preferred courier service.

    2. How do I pay for geekspeak services?

    Once you've added the services that you'd like to purchase to the shopping cart, you can pay using any major credit card or PayPal.

    * All content requests placed using this portal are solely at the expense of the company placing the order. Amazon is not responsible for any costs associated with producing requested content.

    2. I've placed an order for product photography, what is the shipping address?

    geekspeak Commerce
    Attention: Amazon International Seller Support
    129 Brock Street North
    Whitby, ON
    Canada
    L1N 4H3

    2. What is the typical turnaround time?

    Most work requests are completed within 5-7 business days, depending on the size of the request. Your project coordinator will confirm your project's delivery date once the order and all required resources are received.

    2. How can I get in touch with a geekspeak team member?

    We're available: Monday-Friday 9am-5pm EST
    Email: amazon@geekspeakcommerce.com
    Phone: 416.619.5349 ext. 326
    After hours communications and requests will be addressed on the next business day.